Legal notice

This website is owned and operated by
CEVA ANIMAL HEALTH INC. (CEVA)
6-1040 Fountain Street North
Cambridge ON  N3E 1A3
Canada

Terms and Conditions www.adaptil.com/ca

The use of the Site is governed by these terms and conditions of use.
By accessing the Site, the internet user agrees to comply with and respect the terms of use defined below. The internet user acknowledges having sighted, understood and accepted these usage conditions in their entirety. If the internet user refuses any of these usage conditions, that user is requested and constrained not to navigate nor use the Site.

From one country to another, product lines are adapted to local demand and are subject to local regulatory requirements. The product specifications on this website are for the Canadian market. For further information, please refer to the Ceva Santé Animale site of your country.

A.   CONTENT AND ACCESS TO THE SITE www.adaptil.com/ca 

Content of the Site

CEVA endeavour to update the content of the Site and to deliver correct information to the Internet user (User). Nonetheless, CEVA shall not be held responsible for any possible errors and/or omissions.
CEVA reserves all rights to modify, terminate, suspend or interrupt any or all of the Site's services or contents without prior warning.
The internet user may signal any error or omission to the following email address: service.canada@ceva.com.

Access to the Site

www.adaptil.com/ca is accessible via Internet to any Internet User.
CEVA endeavor to maintain accessibility to the Site 24 hours a day, 7 days a week, but without incurring any obligation to effectively deliver as such.
For maintenance purposes, updates, and any other reason, specifically of a technical nature, access to the Site may be occasionally interrupted.

In no event CEVA shall not be held responsible neither for these interruptions nor for any consequences that may thereby ensue for the internet user.
In addition, CEVA shall not be held responsible for the existence of any malware on its site or for any consequences that may thereby ensue for the internet user.

Creation of "Success Story"

The User must submit a registration form and provide personal data.
The User certifies that the information he provides is accurate, complete and undertakes to do what is necessary for it to remain so and that the content is his own creation.
In the event that the information provided is false, incomplete or out of date, CEVA reserve the right to close the participation.

The User who submitted a photo and content (Success Story) you authorize CEVA to use this photo.
The User who submitted a Success Story will be credited either in the photo itself or in the copy accompanying the publication.

The User will be asked to answer and approve these terms and conditions.

Thus, by submitting your Success Story, you grant CEVA and its affiliates an exclusive and globally transferable, royalty-free, irrevocable, perpetual right, without compensation to use as described, the Success Story on their social media and Web.
The processing of your personal data by the controller (CEVA) is subject to the provisions of paragraph C.

Hypertext links placed on the Site

The Site may contain hypertext links to other sites that are not managed and/or not authored by CEVA.
In no manner whatsoever does CEVA exercise any control over the information, products or services offered by such linked sites and may in no circumstances be held responsible for the contents of any such sites.

If you wish to provide a hypertext or other link to this Site, please contact the Site editor (service.canada@ceva.com) with details of:

  • the URL(s) of the web page(s) from which you are proposing to link to this Site;
  • the URL(s) of the web page(s) on this Site to which you are proposing to link.

We will consider all requests, yet it is our decision as to whether we agree to your request and we do not have to do so.

B. INTELLECTUAL PROPERTY

Any use of intellectual property assets owned by CEVA shall be subject to prior and express authorization .A lack of authorization may result in severe penalties and may constitute infringement.

Trademarks

Trademarks featured on the Site are either the property of CEVA or Ceva Group, or of third parties who have authorized CEVA to use such trademarks.
Access to the Site grants no other rights other than viewing the Site contents.
The publishing of this Site does not imply any usage licence of the trademarks cited, as any such usage is dependent on the express, prior, written authorization of the trademark owner(s).

Author's rights / Copyright / Trademarks and designs

The Site is an intellectual work protected by the rights of intellectual property.
All elements of the Site are the exclusive property of CEVA, being the only body authorised to exercise the relevant intellectual property rights. The user does not acquire any licence nor any other right than that of consulting the Site.

You may:

  • access any part of the Site, unless a password is requested;
  • The reproduction and / or representation of these elements is only authorized for information purposes for strictly personal and private use. 

You may not:

  • copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), broadcast, alter or tamper with in any way or otherwise use any material contained in the Site except as set out under "You may". These restrictions apply in relation to all or part of the material on the Site;
  • remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the Site;
  • link to this Site; without our express written consent.

C. PRIVACY POLICY

By submitting your personal data to us, you will be treated as having given your permission for the use referred to in this policy.

SPECIAL NOTICE - USE OF SITE BY MINORS

The Site is directed to individuals who are permitted to share their Personal Information without parental consent.
If you are under 18 years old and you wish to ask a question or use this site in anyway which requires you to submit your personal information please get your parent or guardian to do so on your behalf.

Privacy policy

This privacy policy covers our use of your personal information which is collected through or in connection with this site.
Other CEVA websites may contain privacy policies which are different from this privacy policy. On your journey around the CEVA websites please check the privacy policy of each website which you visit and do not assume that this privacy policy applies to all CEVA websites.

Personal information collected

CEVA controls the personal data collected on this site.
We may collect and use personal information (including name, address, telephone number email, IP address) in order to:

  • Market research and tracking of sales data;
  • Informing you about our products and services;
  • Respond to queries or requests submitted by you;
  • Administer or otherwise carry out our obligations in relation to any agreement you have with us;
  • Anticipate and resolve problems with any goods or services supplied to you;
  • Create products or services that may meet your needs.

Data retention

The collected data are only kept for the period they are necessary for the fulfillment of the purposes determined above.

Keeping your records accurate

For all information requests, suggestion or claims relating to the treatment of personal data concerning the individual internet user, that user should directly address their concerns to service.canada@ceva.com.

Security of your personal data

We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.

Data Transfers

We may pass your Personal information to CEVA affiliate companies and suppliers we use to provide services that involve using data on our behalf located outside Canada.
Such transfers take place in accordance with applicable data protection rules under security conditions enabling the protection of your personal data.

Cookies

Cookies are a small text files that are stored on your computer or mobile device to help websites remember things about you.
By using our site, you agree to us placing these cookies and accessing them when you visit the site in the future.
If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions.
Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site.

  • Navigation cookies

These are required for normal browsing of the Site. We may use cookies with a duration equal to the single browsing session, which expire when the browser session is closed; or we can use persistent cookies that last longer, also over then closing the browser session, but always for a specific time period. 

  • Site analytics cookies

These cookies allow us to measure and analyse how the User use the site, to improve its functionality.

  • Social login Tracking Cookies

If you log in to our Site  through a third party site this site may pass information to us, such as, user ID, name associated with the ID, email address and location, plus other information permitted under the privacy policy of that site.

D.   RESPONSIBILITY

It is forbidden: to use the Site or communication services to forward chain mail, "junk mail", "spam" or any repetitive or unsolicited mail (commercial or otherwise); to harvest or collect, in any manner whatsoever, information relating to third parties, notably email addresses, without the agreement of the third parties concerned; to create or exploit false identities, to falsify an email address or header, or attempt to mislead third parties in any manner whatsoever as to the identity of the message sender or as to the origin of the message; to forward any inappropriate content such as is defined and referenced below under "Inappropriate Content"; to forward any element containing a virus or other component that is harmful or detrimental to the Site or to third parties or in contravention of the law; to attempt to access the offered services in an unauthorised manner of other accounts, information systems or networks connects to the Site services through the usage of various passwords or by any other means: or to interfere with the use and enjoyment of the service by any other internet user or with the use and enjoyment of similar services by the means of another entity.

Inappropriate Content includes any language, comments, remarks and images considered by CEVA as being obscene, deceptive, illegal, racist, defamatory or constitutive to harassment, violating third party rights or restraining and/or preventing the use of other internet users of the forums or chatrooms accessible through the Site. The use of the Site, its services and any element or information obtained through it, engages the exclusive responsibility of the internet user.

CEVA does not provide the internet user with any guarantee of any sort, express or implicit, as to the quality of the Site's services or their commercial quality, consistency, or to research results that meet the internet user's expectations, and refuses all responsibilities as regards possible disputes, actions or recourse by third parties who might wish to lay claim to their rights, notably private rights, over any content not created by CEVA. In addition, CEVA shall not be held responsible for: any lack of performance of the Site and/or any software used or downloaded from the Site; any loss of data or services resulting from delays, modifications, suspensions or interruptions to its services; inaccuracy, poor quality or the very nature of the information obtained through its services; any consequences deriving directly or indirectly from the transmission of malware through its servers; nor for any manipulation by any unauthorised persons of data on the Site or of data pertaining to the internet user.
CEVA shall likewise not be held responsible for any direct or indirect damages, notably but not exclusively including loss of profits, clientele, or data, all intangible benefits, loss of opportunity for income or any other loss or damages possibly arising from the use or, on the contrary, non-use caused by inaccessibility of the Site.

The Site may contain links to other sites that are not managed and/or not authored by CEVA.

In no manner whatsoever does CEVA exercise any control over the information, products or services offered by such linked sites and may in no circumstances be held responsible for the contents of any such sites. 

The User agrees to indemnify CEVA and guarantees CEVA against any and all actions for responsibility, recourse, loss, cost, loss of income, loss of data, and any other direct or indirect damages arising from the violation on the internet user's part of any of the conditions of this current legal notice.

E.   APPLICABLE LAW – JURISDICTION

These terms and conditions are governed by and to be interpreted in accordance with Canadian law and in the event of any dispute arising in relation to these terms and conditions or any dispute arising in relation to the website whether in contract or tort or otherwise the Canadian courts will have non-exclusive jurisdiction over such dispute.

F.   MODIFICATION OF THESE TERMS AND CONDITIONS OF USE

CEVA reserves all rights to modify at any time these Site terms and conditions of use, specifically as regards any new regulatory or legislative actions or any efforts made to improve usage of the Site by the internet user.
If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.
Any future modification of the Site shall be included within these current terms and conditions, dating from  March 02, 2018.

G. HOW CAN YOU CONTACT US?

If at any time you would like to contact us about our Terms and Conditions, you can do so by emailing us at service.canada@ceva.com.